Accessibility and Customer Support
Pure North Cannabis Co. is committed to providing goods, services and information in a way that respects the dignity and independence of people with disabilities and supports equal opportunity to obtain and use our services.
Accessible Service
- We will communicate in a manner that takes a person’s disability into account.
- Customers may use personal assistive devices when accessing our goods and services, subject to lawful safety requirements.
- Service animals and support persons are welcomed in areas open to the public, subject to applicable law.
- When a service disruption affects accessibility, Pure North will provide reasonable notice where practicable.
Accessible Formats and Communication Supports
- Customers may request website or policy information in an accessible format or with communication support. Pure North will consult with the requester and provide a suitable option as soon as reasonably practicable.
- If any part of the website creates an accessibility barrier, contact us and describe the page, feature or information needed.
Feedback and Contact
- Accessibility feedback and accommodation requests may be sent to purenorthguelph@gmail.com or raised in person at 783 Woolwich Street, Guelph, Ontario.
- Pure North will review feedback and respond in a manner that takes the customer’s communication needs into account.
Business
Pure North Cannabis Co.
Contact
Effective date
August 4, 2026